Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Practical Guidelines for Managing Information Technology in Water and Wastewater UtilitiesThis Water Environment Federation resource presents an overview of the information technology (IT) systems, practices, and applications most relevant to utilities. Information Technology in Water and Wastewater Utilities covers strategic planning, IT program development, project management, infrastructure, security, organizational issues, success factors, and challenges. Six real-world case studies highlight specific technical details and illustrate the concepts presented in this authoritative guide.Information Technology in Waste and Wastewater Utilities covers:Business drivers and IT systems and applicationsIT planningDeveloping an IT program for a municipal agencyIT capital project managementIT systems--processes and practicesIT securityOrganizational aspects of ITCritical success factors and key future challenges for IT in water and wastewater utility projects